T&Cs

Website

Visitors to the website are required to accept the following terms and conditions in return for the information given to them: SmartDrive use reasonable efforts to include accurate and up to date information on all pages of the website. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. SmartDrive shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them. The information on the pages of this website has been prepared with reasonable care and is believed by SmartDrive to be legal, honest, decent and truthful as of the date of its preparation. As a user, you agree that the material accessed through the use of the web pages on the website is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if I have been advised of the possibility of any such damage. SmartDrive do not accept any liability in connection with any third party websites which may be linked or accessible through this website and do not endorse or approve the contents of any such site. Except where expressly stated to the contrary the text and graphics in the information contained in this website is the copyright of SmartDrive. You may download or print out individual selections of the web pages on the website only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.

Price

The price of the goods shall be the price given on the date you place your order and will be confirmed on your invoice. The price of the goods will include VAT at the prevailing rate. Delivery charges may be applicable to your order. Ask for details. Prices correct at time of print. Errors and omissions excepted.

Payment

All major Credit/Debit Cards, PayPal or BACS Transfer are all acceptable methods of payment. All goods remain the property of the Company until paid for in full.

We accept the following cards through Worldpay: Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Visa Electron, Maestro (please note, fees apply for all credit card transactions).

Currencies

We only accept the following currencies: Pounds Sterling (GBP)

Cancellation & Refunds Policy

Once an order for a product has been accepted it can only be cancelled in the seller’s absolute discretion and subject to such terms as the seller shall impose.

You will be entitled to cancel an order and receive a refund with us in the following circumstances:

If you are unhappy with the goods, for whatever reason, and notify us before the expiry of 14 days from the date of purchase.

Except when goods are faulty, all goods must be returned, carriage-paid, unused and in their original packaging.

A refund will be reimbursed to you within 28 days from the day after the day on which the cancellation was made. This is subject to us being given reasonable opportunity to inspect and confirm the goods are in acceptable condition for return.

This right of cancellation does not apply to special orders where goods are specifically made to your specification or personalised at your request.

We cannot refund goods that have been damaged while in your possession.

Returns

No product delivered to the buyer, which is in accordance with the contract, will be accepted for return without the seller’s prior written approval on terms to be determined at the seller’s discretion.

The Buyer must return products, carriage-paid, to the seller in their original shipping carton and undamaged within 14 days from the date of purchase in order to receive a full refund.

Returns outside of the 14 day period will be eligible for an exchange or credit up to a maximum of 28 days from date of purchase.

Certain items that are returned will be subject to a restocking fee. Please contact us for details.

Deliveries

Normally up to 72 hours subject to road and weather conditions, excludes weekends and Bank Holidays.

All delivery dates are estimated only and the time of delivery shall not under any circumstances be of the essence in the Contract. In no circumstances shall the Seller be liable to compensate the Buyer or any other party in damages or otherwise for non delivery or late delivery of the goods or any part or portion of the goods for whatever reason or for any consequential or other loss arising there from nor shall the Buyer’s liability to the Seller be diminished or extinguished by reason of such non delivery or late delivery.

The Buyer must provide a full and valid delivery address with suitable access for the courier.

The Buyer shall be responsible for ensuring that they has sufficient particulars of the site and the point of unloading to which the goods are to be delivered.

Delivery will be deemed to have been at the time of arrival at the Destination or if the courier is unable to deliver because of inadequate instructions or the Buyer wrongly fails to take delivery of the goods at the time when the courier has tendered delivery of the goods.

Deliveries are expected to arrive between the hours of 9.00am and 7.00pm on the day of delivery to the address requested (Unless alternative arrangements have been agreed), unless you opt for a premium delivery option: Pre 9am delivery, Pre noon delivery options available. In the event you (or your representative) are not there to receive the goods, there may be a re-delivery charge by the transport company; this will be passed on to you. Most deliveries will require a signature. Smaller parcels may be sent by Royal Mail and will not require a signature.

The Seller shall be entitled to deliver the goods in one or more consignments.

All claims for shortages, discrepancies or non-deliveries must be reported within 7 days of delivery.